This privacy notice for NorvenVault (we, us, or our) explains how we collect, use, store, and share information when you use our services (Services), including when you visit our website or contact us. Questions? Contact us at [email protected].
Overview
We process personal data to run the Website, respond to enquiries, connect you with third-party platforms at your request, comply with the law, secure our services, and improve performance. You have privacy rights under applicable law. If you do not agree with this notice, please do not use our Services.
What we gather
We may collect technical information (for example IP address, device and browser type, pages visited, timestamps, and crash reports) plus details you provide (such as your name, email, and phone number when you request a connection to a third-party platform). Some technical data may not directly identify you.
You are not required to provide information, but without it we may not be able to provide certain features. The Website is not intended for children under 18; if we learn we have collected a child’s information, we will delete it promptly where required.
Purposes and lawful grounds
We process information to run the Website, respond to enquiries, connect you with third-party platforms at your request, comply with the law, secure our services, improve performance and analytics in our legitimate interests, and defend our legal rights. Depending on the activity, we rely on your consent, legitimate interests, and/or legal obligation as applicable.
| Usual purpose | Usual legal basis | |
|---|---|---|
| 1 | Pass your details to a third-party platform you ask us to contact | Consent / pre-contract steps at your request |
| 2 | Customer support, security, fraud prevention, analytics, and business operations | Legitimate interests and/or legal duty |
Data sharing and overseas transfers
We may share data with service providers under confidentiality obligations; with third-party platforms when you request an introduction; with professional advisers; with authorities if required by law; and with a successor in a merger or asset sale. Data may be processed outside your country; where required, we use suitable safeguards such as standard contractual clauses or other mechanisms recognised by applicable law.
Cookies
We and our partners may use cookies and similar tools for essential operation, preferences, analytics, and marketing where allowed. You can control cookies in your browser settings; blocking some cookies may affect functionality. This service does not respond to Do-Not-Track signals.
| Category | Use |
|---|---|
| Essential | Security, session management, and core site functionality. |
| Functional / analytics | Store preferences and track aggregate usage to help improve the Website. |
Data retention, security, and external websites
We keep information only for as long as needed for the purposes above and to meet legal requirements, then delete or anonymise it where possible. We apply reasonable safeguards, but transmission over the internet is never completely risk-free. Third-party sites we link to have their own policies.
Your rights and changes
Depending on local law, you may ask to access, correct, erase, restrict, port, or object to certain processing, and you may withdraw consent where processing relies on consent. We may revise this notice by publishing an updated version on the Website.